Wednesday, February 28, 2007

Kaseya Evaluation

I have been evaluating a managed services product known as Kaseya for the past month. The product provides built in help desk, remote control management, scripted installations, audit, inventory, patch management, roll back, and backup components all within on web based console. The application comes across as a very rich feature set and is rather easy to install and use. However, the price tag on this particular application is not for those who lack financial resources. Kaseya is an ideal product for an enterprise environment that cares about restoring quality of life to it's IT staff. The tools provided can not only make support easier, but they can also permit less personnel to support larger groups of individuals. This in turn can permit reduced staffing costs or free up resources for additional projects. I will be writing more about Kaseya as the evaluation period continues. Check back soon for an update.